Work Experience

Amazon logo

Software Development Engineer, Amazon - Alexa subscriptions

Collaborated on design and implementation of Lambda-SQS based event processing service; processing on average 14.1K messages/day, scaling up to 460K messages/day during peak times serving 1.3M unique customers in a peak week
Speerheaded the service launch by leading the Operational Readiness Review to ensure stringent security and maintenance operational systems, solidifying service robustness for production deployment.
Designed and developed a metric factory within Spring Aspects to track previously undetected error metrics. This initiative led to a 72% reduction of system failures, established automated monitoring, and enhanced code quality and operational efficiency.
Single-handedly executed UI improvements using JSP, JSTL, Ajax, Amazon UI components as an away team project, that contributed to a 17.8% surge in Purchase Completion rates optimizing user experience and compliance.
Collaborated globally to defend a DDoS attack by identifying and blocking suspicious IPs, bolstering security, and user experience.
Addressed missing metrics in business dashboards through an emergency production fix and backfill solutions using SQL and Redshift, successfully recovering 67% of lost data.
Provided 24/7 production on-call support, resolving critical issues, root-causing, and fixing high-severity tickets to maintain pipeline health, and supported weekly production deployments as DevOps support.

Adobe logo

Designed and developed a proof of concept for increasing the throughput of an email campaign service by integrating Redis as a configurational-based shared secondary cache on top an in-memory caching system.
Addressed design aspects such as redundancy, concurrency, cache levels, eviction policies, and cache coherency.